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Theguardian
Theguardian

1 month, 2 weeks ago

Amazon and Waitrose ban customer for complaints and returning too much

Big online retailers are barring shoppers – sometimes for reasons they don’t understand Retailers can bar shoppers for – in their view – returning too many items or making too many complaints, as Nannette Herbert has discovered. Herbert told Guardian Money she has been banned by a number of retailers – including Amazon and Waitrose – for making complaints and refund requests. Continue reading...
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